All rental items are priced per weekend. Typically Friday thru Monday.

We recommend making your reservation as soon as you know what you will need.
This will ensure that you can get exactly what you want when you need it. Please see our reservation/cancellation Policy below.

We require an initial deposit at the time of reservation. Please see Reservation/Cancellation Policy below. Payment maybe made in person or over the phone via a credit or debit card.

NO. Simply Elegant does NOT charge any extra fees for paying with a credit or debit card.

Event orders reservations require a down payment of 25% of the total rental and is NON-REFUNDABLE. An additional payment of 25% of the total rental is due 30 days prior to the rental date and is NON-REFUNDABLE. All changes/cancellations and final payment is due 2 weeks (14 days) prior to the rental date. Final payment is NON-REFUNDABLE.

31+ Days prior to event date – 25% NON-REFUNDABLE.
30 -15 Days prior to event date – 50% NON-REFUNDABLE.
14 Days prior to event date – 100% NON-REFUNDABLE
Client shall bear the risk of loss of any and all non-refundable retainers or deposits should the planned event date be interrupted or cancelled due to Acts of God, disease, pandemic, fire, flood, explosion, earthquake, and other natural forces, war civil unrest, accident, any strike or labor disturbance, travel restrictions, delays resulting from federal, state, or local action or any other cause whether similar or dissimilar to any of the foregoing which could not have been prevented by Simply Elegant Event Rentals. Rental orders affected and/or postponed will be moved to a rescheduled date (subject to availability). All rental items and monies paid prior will roll over to the rental order on the rescheduled date. The client will be liable for 50% of the total rental order, at the time of re-scheduling. Should customer decide to cancel after an event has been re-scheduled; 50% of the total is still non-refundable. All monies previously paid above and beyond 50% will be refunded.

All rental items for the weekend may be picked up starting Friday between 10:00am – 4:30pm and all day Saturday From 9:00am – 2:00pm. Please speak with staff for events not on Saturday or Sunday.

All rental items must be returned Monday between 9:00am – 4:30pm, unless otherwise expressed or late fees may be charged.

An 10% nonrefundable damage waiver is charged on all rental items. This damage waiver covers rental items that are damaged through normal use.
All broken and damaged items, including broken glassware and china, must be returned to Simply Elegant Rentals.
The damage waiver does not cover damage, loss, or negligence.

Examples of items covered on damage waiver:

Broken glasses
Chipped plates

Examples of items not covered on damage waiver:

Any item not returned (including crates and racks)
Molded linen
Candle wax on linen
Excessive amounts of breakage (negligence).

The replacement cost of all missing items will be charged to the customer. Simply Elegant Rentals
reserves the right to charge these costs to the credit card on file for the event payments. If the missing items are returned to Simply Elegant Rentals within 30 days, the cost will be reimbursed.

We do offer delivery and/or pickup services on most orders for an additional fee. Delivery is for drop-off service only. Setup is not included with delivery, but offered for additional cost. Rates depend on geographical location.
If rental items are to be delivered and/or pickup during non-business hours, including nights after 5:00pm, or Sunday, additional charges will apply. Customer must be present for all deliveries. Please call the office for delivery rates.

We do offer Set-up and break down services on most of our rental items,
please call the office for a quote. Please ask for pricing.

Some-what. All china, flatware, and glassware must be returned free of all food
and/or liquid. We ask that all plates are scraped to remove as much as possible, or cleaning fees will be charged. If your venue has a sink with a kitchen, we do ask they are rinsed with water.

No. When it comes to linens all we ask is that you shake linens free of all food and decor and we will take care of the rest. We will provide you with mesh laundry bags for return. We do recommend that if the linens get wet, from water or spills, that you hang them to dry and not ball or fold them up, until they
are completely dry.NEVER put linens in a trash bag or plastic. Balling up or folding wet linens in plastic will cause them to mildew.
Damage such as mildew will require you to replace the linen at full cost.

Most stains are common and are not a problem for us to get out. The only stains you need to be aware of are stains such as mildew, candle wax, ink, tape, glue, paint, or damage such as burns or tears. These types of stains can not be removed therefore you would be responsible for replacing the linen at full cost.

Sadly we do not. We encourage our clients to not just look at our competitors for pricing of individual items, look at them as a whole. Be sure to always trust your special day with a company you can trust, rental inventory that is maintained daily and a locally owned company, properly licensed and insured, an office and warehouse you can visit in person, and always values you as a customer.